The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Amazon Alexa+ beta testing revealed major issues, with users calling it 'unbearably erratic' and blaming failures for real-world problems before launch.

Did you just get an unwelcome Amazon Alexa Plus upgrade? Find out why it happened and how to revert back if you don't like it ...

Apple and Amazon are two of the biggest players in home voice assistants (hardware and software). Both have struggled for years to develop a (arguable) compelling voice product. Each is taking a very ...

Amazon’s Alexa voice assistant has been around for over a decade now. But over the past few years, it’s felt like Amazon was neglecting its digital assistant. In my own home, I found it buggier and ...

Amazon employees beta-testing Alexa+ vented frustrations on an internal Slack, highlight the continuing headaches behind Amazon's rollout of Alexa+.