Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Prepare for your internal auditor interview with common questions and expert answers to stand out and land the job. Learn what employers ask and how to impress them.

SAN FRANCISCO, Sept 23 (Reuters) - Nvidia's (NVDA.O), opens new tab move to invest up to $100 billion into OpenAI at the same time it plans to supply millions of its market-leading artificial ...

President Donald Trump speaks to media during the 2025 NATO Summit. (Credit: Andrew Harnik/Getty Images) A resurfaced clip from a Fox News interview with President Trump in 2024 has social media users ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

On Monday, a developer using the popular AI-powered code editor Cursor noticed something strange: Switching between machines instantly logged them out, breaking a common workflow for programmers who ...

YORK, Pa. — Every month when their utility bill arrives, many PPL Electric Utilities customers often have questions. The company said customers sometimes even make payments without truly understanding ...

This weekend I spent a little time in the Miami Airport and overheard two people discussing how they were waiting for a builder in Tennessee to finish their home… And hoping rates didn’t go higher. I ...

Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...

DEAR MISS MANNERS: I am 21 years old, and I have worked in assorted venues of customer service since I was 17. I am currently employed at a bank, and frequently a customer will ask a question to which ...

Vice President Kamala Harris struggled to answer questions about how her economic plan would lower consumer prices and increase spending without causing deficits to rise in an interview that aired on ...